Tag Archive for: SWCID

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AGM 2024 Save the Date

As the year progresses, we invite all stakeholders to join us for Somerset West City Improvement District’s Annual General Meeting (AGM 2024). This is a vital opportunity to reflect on our achievements over the past year and begin planning for 2025/26. Details below.

This year, we have worked on revising our Frequently Asked Questions with the City, revisiting the official definitions of a City Improvement District to create a better understanding of the CIDs and how we work.

Read on for more.

Save the Date!

We are excited to announce that AGM 2024 is just around the corner. All stakeholders are welcome to participate as we review our progress and set the direction for the year ahead.

Please note: Resolutions presented at the AGM can only be voted on by bonafide members. All non-members wishing to take part must be registered before Monday, 7 October.

AGM Details

Date: Wednesday, 16 October 2024
Time: 15:00
Venue: The Farm House Coffee Shop Restaurant, The Trading Post Centre, 53 Caledon Street, Corner of Caledon and Myburgh Street, Somerset West, 7130

RSVP to info@swcid.co.za.

Update to Our CID FAQs

We’ve recently updated our Frequently Asked Questions (FAQs) section, providing a detailed overview of City Improvement Districts (CIDs) in the City of Cape Town. This update covers how CIDs are formed, their regulatory framework, the benefits they offer property owners, and the types of services they provide. Additionally, it explains the different types of CIDs and the process for establishing one.

For a comprehensive look, visit our FAQ page.

Here are some key updates:

  • What is a CID? A defined area where property owners contribute additional rates for supplementary services.
  • Types of Services Provided: Public safety, cleansing, infrastructure maintenance, and environmental projects.
  • How CIDs are Formed: A community-driven process with input from property owners.
  • CID Benefits: Increased safety, improved urban management, and enhanced property values.
  • Do Property Owners Have a Say? Yes, all property owners can participate, but only registered members can vote at meetings like the AGM. Membership is required to have a vote.
  • Can my CID additional rates be spent anywhere in the City? No, it is ring-fenced to be ploughed back exclusively into the CID

For more information, visit our FAQ page.

Celebrating Somerset West’s Heritage

This Heritage Day, the Village Collective reflect on our town’s history and cherish the heritage we have inherited.

Somerset West’s Central Business District (CBD), with its blend of old-world charm and modern vibrancy, stands as a testament to the town’s evolution, and it is at the heart of the Village Collective’s mission: to preserve the past while fostering a thriving, inclusive community for generations to come.

Read more at villagecollective.co.za

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Winter Hope – Give Back Responsibly  –  help combat poverty & inequality

Mandela Day

Winter in Cape Town is a time in which poverty and homelessness become heightened social issues, because of the extremely harsh weather conditions. At the same time, the annual Mandela Day initiative coincides, taking place this 18 July, helping to bring hope and support to vulnerable communities.

Indigent people in South Africa are an inherent part of the cityscape, with hundreds of thousands of people homeless and living on the streets.

It is well-known that cash handouts are not a good solution for supporting people living on the streets  –  as these often serve to fuel the problem by funding addiction and other negative or self-perpetuating behaviour.

However, most of us would like to help in some way to combat poverty and inequality. For this reason, it’s important to work with known NGOs, nonprofits or charities, who have built social infrastructures and relationships that have longevity.

MES Cape Town - Mould, Empower, Serve

Mould, Empower, Serve: How City Improvement Districts are working with MES

MES Cape Town is a key partner in the mission to sustainably rehome the homeless across various City Improvement Districts. Their extensive network of outreach and social relief programs provides the vital reach and resources our CID needs. Additionally, their responsive help desk is always available to assist with the immediate and short-term needs of the homeless and unemployed community.

We work closely with MES to identify individuals for casual labour on specific projects. Their team actively scouts promising candidates, placing them with us each week on a probationary basis as one of our on-the-ground workers, fondly known as our “Green Ants”. For those who show dedication, we offer pathways for them to become supervisors and advance their training, making them valuable members of our workforce in a way that allows us to support their growth.

To ensure the funds generated through our partnership are used effectively, we pay stipends directly to MES, which helps cover their living expenses sustainably throughout their stay.

Winter Hope 2024

MES is running a WinterHope campaign until the end of July, in a mission to spread hope and warmth this winter, by gathering essential items such as warm clothing, blankets, and nourishing food supplies.

Visit MES @mouldempowerserve on Facebook to see causes near you to support this winter.

Read more
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Q1 REVIEW, WINTER PREPARATION & WHEELIE BIN SAFETY

somerset west cid

As we move into the cooler months, we’re looking back and highlighting the efforts made during Q1 to keep the Somerset West City Improvement District a safe and clean place to live, work and visit. At this time, we also start preparing for winter with all the necessary maintenance to public space, and we ask you to take care of your property and business by doing the same. Lastly, we offer our safety tips for your wheelie bin, which can become a security hazard, especially as our daylight hours decrease.

Looking back at Q1

For Quarter One 2024, we focused on maintaining a safe environment through our security initiatives, which include ensuring bin-pickers and loiterers are monitored and dealt with.  Additionally, the Somerset West City Improvement District’s cleanliness was a priority, with our cleaning services ensuring a well-maintained space through initiatives such as emptying public bins on time and cleaning public gutters when needed. You can learn more about what we accomplished this quarter below.

On the ground report from our CID manager

Meet our Somerset West City Improvement District manager! Andrew Malgas is committed to making Somerset West better for our community, working tirelessly in his key role as our City Improvement District manager. ⁠ Andrew can be contacted directly on andrew@geocentric.co.za or 074 314 8302. ⁠ ⁠ General CID enquiries can be directed to info@swcid.co.za. ⁠ For Public Safety Emergencies contact our 24-hour control room on 021 565 0900.⁠ ⁠ For other important contact numbers, visit https://www.somersetwestcid.co.za. ⁠

Andrew Malgas has two positive incidents to share.

“After the storm of 7 April 2024, the City of Cape Town’s City Parks Department was determined to get the SWCID area into a safe shape again, especially Oak Street. They assisted by ensuring that all fallen over trees and rubble had been collected and were off the streets as soon as possible.”

“The parking areas in Main Road, in front of ABSA and Ackermans, were in dire need of repainting. After logging the need to the City of Cape Town they sent out a team to ensure that all road markings were clear and make the roads safe again.”

Wheelie Bin Safety

Learn how to keep your wheelie bin and property safe, or replace a lost bin, with these helpful tips.

Keeping your wheelie bin secure benefits both you and the community. Clearly marking your bin with your house number or address increases the chances of its safe return if it gets misplaced. But security goes beyond just the bin itself. To ensure your overall safety, be mindful of what you throw away. Avoid discarding medication bottles with your name or address visible. Shred any personal documents before disposal to prevent identity theft.

Bin placement also plays a role in security. Leaving your wheelie bin too close to walls or fences creates a potential climbing aid for trespassers. Ideally, store your bin in a designated area, like a garage or shed, whenever possible. If not, position it in a well-lit, open area away from fences and walls. By following these simple tips, you can keep your wheelie bin secure and reduce potential security risks around your property.

Winter Readiness

The crisp air and cosy vibes of winter are fast approaching, but so are the challenges of rain, wind and potential disruptions. Don’t get caught off guard! We’ve got you covered with essential tips to navigate the season seamlessly. 

From keeping your property prepared and business functioning smoothly, to staying safe on the roads, these handy suggestions will help you embrace the winter flow. 

New Shopping And Lifestyle Experience In Somerset West CBD

On 4 April, Village Collective was officially unveiled as an initiative aimed at revitalising Somerset West’s central business district (CBD). 

Hosted at The Forum building on Drama Street, the event marked the beginning of a partnership effort focused on rejuvenating infrastructure, attracting new businesses, and ultimately reshaping the town centre into a vibrant destination for living, working, visiting and shopping.

Among the standout developments are the revitalisation of the Forum building and 42 New Road, drawing in tenants like Bootlegger Coffee Company, William’s Bike Shop, Wild Eatery, Holy Dough, Poke Co, Sushi Box, Tyson Properties and artist Jimmy Law. The eagerly anticipated wine emporium WYN is set to debut soon.

Along with the Somerset West City Improvement District (SWCID), the three founding partners of Village Collective include the Dewvest Property Fund and the Rola Group. Operating within the SWCID’s boundaries, the space spans Main Road, Caledon, Drama and Bright Street precincts, with the Somerset West Village Garden at the “green heart”.

“As far back as 2017 Somerset West’s old town was earmarked as a potential growth area,” explained Bertus de Waal, managing director of Dewvest, “and as a result much has been done to upgrade properties and create a cleaner, safer environment.”

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Welcoming 2024 – Let’s Create A Better Somerset West Together

somerset west cid

Working together with residents, local businesses and urban management specialists to create a rich urban environment where the Somerset West community can thrive, we – the Somerset West City Improvement District – welcome 2024 with the new challenges and opportunities it will provide. Together with the City of Cape Town, our partners, outreach initiatives and you, we will continue to strive towards reinvigorating our urban environment.

Aligned in our collective mission, we are committed to cultivating a thriving urban ecosystem that is safe, accessible and inviting to all the workers, visitors and community members of our district. We are unwavering in our commitment to the property and business owners of our area and intend to consolidate and elevate our services based on the successes of last year.

Please feel free to contact us at any time with queries or concerns and be reminded of our 24-hour security control room number for public safety incidents.

For Public Safety Emergencies Contact

24-hour Geocentric Control Room: 021 565 0900

Let’s embark on this journey together, embracing the challenges and opportunities that 2024 presents, as we collectively shape the future of our Somerset West community. Together we can create a stable, safe, clean area that is prosperous for our community both economically and socially.

Safety & Fire During the Hot, Dry and Windy Cape Town Summer Months

Cape Town fire season occurs from November through May. Here’s what you need to know to stay safe.

Cape Town is notoriously prone to wildfires that occur in natural vegetation when it is hot and dry in the summer months, which coincide with the windy season – creating ideal conditions for wildfires to occur and quickly get out of control. This season has already been earmarked to be the worst fire season in 8 years.

Cape Town fires are particularly common in the Table Mountain National Park due to the natural conditions in our fynbos ecosystem. But, homes and businesses are not exempt from danger, as any fire can spread quickly and far – up to tens of kilometres from the source. It is most important to keep your home, family and business safe, protecting life and property, as our urban living spaces share a boundary with the national parks in many parts of Cape Town and the Western Cape.

By 18 January 2024, there had been a total of 22 new fire incidents, with SANParks firefighting teams demonstrating swift response and effective containment. This influx has occurred particularly in the southern section of Table Mountain National Park, in Kalk Bay, Oceanview and Red Hill areas, as well as in the north of the park, in the Signal Hill and Pipe Track areas, posing significant risk to the communities living adjacent to the park, particularly with hot temperatures and strong wind conditions being experienced.

Fire Safety Precautions & Interventions

In Cape Town, there are various organisations in place to manage fire safety and interventions that should be taken, both to avoid fire and to control it when it happens. 

Home and work checklist for fire safety

  • Always have a “grab bag” with your important documents in it such as birth certificates and passports.
  • Make sure that all your insurance documents and other important documentation are backed up securely to the cloud.
  • Assign tasks to family members or staff such as placing pets or kids in the car and driving them to safety at a friend’s house out of smoke danger.
  • Run fire drills so that everyone is prepared in an emergency.
  • If you need to stay and help fight fires, cover your head, nose and mouth and protect your eyes with goggles. Wear good shoes and gloves.
  • Wetting the roof and gutters can stop hot ash from burning the roof.
  • Keep grass cut as short grass helps slow down fire.
  • Keep a hose pipe rolled up and ready to put out fires.
  • Keep a fire extinguisher in kitchens and train staff or family members how to use it.
  • If you volunteer on the mountain in a wildfire, take a spade  –  this helps to beat out fire or throw sand on smouldering grass tufts.
  • Always remember, your safety is first and if you are not properly trained, call for assistance. 

Each year, the City of Cape Town’s Fire and Rescue Service contracts the use of two Huey helicopters and a Cessna 182 spotter plane to support its firefighting efforts. These aircraft allow for mountain wildfires to be combated in inaccessible areas that pose a serious risk to property and life.

For the first time since using the aerial appliances, they are now branded this season, clearly identifiable as City resources.

Emergency & Contact information

Fire and Rescue Service Department

24-hour emergencies:

Telephone: 107 (landline) or 021 480 7700 (cellphone)

General fire safety enquiries:

Telephone: 021 590 1971 / 021 590 1975

To report a fire in the Table Mountain National Park

Please call:

  • Hotline: 086 110 6417 or
  • The City’s Regional Fire Control No: (021) 590 1900
  • Newlands Fire Base: Tel: +27(0) 21 689 7438

Fire Prevention Tips

There are simple preventatives we can all pay heed to – such as not lighting a fire or braai on a hot and windy day, and never extinguishing a cigarette out of doors, such as out of a car window, in grass or when hiking.

For property owners, ember-proofing any area requires the removal of all flammable plants up to 7m from a building, as well as overhanging branches. Checking and cleaning gutters and roofing for debris is important too. 

Other interventions that you can implement on a larger scale include considering your construction materials if you are remodelling and supplementing them for fire-resistant alternatives. You should also ensure full continued compliance with all local and national fire safety codes and think about installing fire protection systems such as overhead sprinklers. 

Unfortunately, despite all the precautions, a fire can happen to any size business at any time. That is why protecting your employees and your property should be a top priority. Following the above steps will help you avoid any fires breaking out and minimise fire-related damages. While there may be no such thing as truly “fireproof,” these guidelines are an excellent starting point for safeguarding your business. 

Resources

Western Cape Government

City of Cape Town

Sanparks

Facebook

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Somerset West City Improvement District 2023 Roundup

It’s been another year of successes and tackling challenges head-on for the Somerset West City Improvement District. As part of our renewed commitment to public safety and urban cleaning and management, we persist in leading the way toward the continuous improvement of Somerset West as a thriving residential hub.

Our CID team has increased their presence on the ground, resulting in improved statistics across the board for 2023. We’ve driven more kilometres in our patrol vehicles, engaged with more members of the public and attended to more service requests and urban defects than ever before. We’ll continue with this increased presence in the community in 2024 and the years beyond.

This year, with 51 CIDs now in operation in the City of Cape Town, the new CID by-law and policy has come into effect. Geocentric, who has now been working with city improvement district initiatives for more than 2 decades, is proud to be responsible for over 25% of the total CIDs in operation. 

In addition to taking care of the public’s safety and urban cleaning, our CID placed a focus on greening areas across Somerset West in 2023. These urban beautification projects will be continued throughout 2024, in line with the goal of continuously upgrading our community. 

2023 Somerset West City Improvement District 2023 Stats

“Despite the challenges of a struggling economy, ongoing load shedding and higher fuel prices, the aim of the SWCID remained focussed on delivering top-up services to the public spaces of Somerset West throughout the year,” says Gene Lohrentz of Geocentric Urban Management, tasked with the delivery of our City Improvement District services.

The SWCID Board and Geocentric management team is committed to finding innovative, efficient and cost-effective ways to continue delivering on the vision for a safer, cleaner, well-maintained and vibrant community.  We look forward to more opportunities to make a tangible difference in 2024.

Safety Tips for the Holiday Season

As the festive season approaches, it is essential to prioritise safety at this time, as crime, accidents and fire hazards are usually on the rise during the holiday period.

Being mindful of potential risks and hazards can help safeguard you, your business and your property – from road safety considerations to vigilance against petty crimes in crowded business premises to more serious crimes such as hijacking and robbery. 

Along with keeping your personal safety in mind, if you are a business owner, it is imperative to be vigilant and proactive in implementing strategies that protect your assets, property and staff during the busiest time of year. 


Prevention is better than cure. That’s why we urge property and business owners to make every effort to prepare their properties, businesses, staff and themselves against opportunists and criminals with our safety tips below:

Emergency Numbers

Quick access to relevant emergency numbers can be the difference between life and death. We have compiled a comprehensive list for you to save and share for easy access to these numbers.

Once again, our 24-hour security control room is always available for your public safety emergencies.

SWCID Emergency Numbers
SWCID Emergency Numbers

Whatsapp group info 

If you’re interested in staying informed about our initiatives, as well as the newest developments in your improvement district, you can become a member of our SWCID business WhatsApp group by:

• Sending a WhatsApp message to 081 869 8911.

• You will need to include your Name and Surname or the name of your business

• You will need to include your street address, which should be within the boundary of the CID

• We will add you to the relevant CID Community Group

Rules and regulations for communicating will be stipulated in the group.

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AGM save the date & spring greening Somerset West

New planter boxes alongside Helderberg Village Centre

This October, we hold our Annual General Meeting (AGM 2023) to review the year’s activities and begin our planning for 2024/25. We hope all our members can attend. Non-members still have time to register. The new City of Cape Town CID by-law and policy came into effect on 1 July and that is available to view online.

The recent bout of storms and cold fronts experienced in the Cape have certainly added to the work of the CIDs, in particular in the way of road maintenance and fallen trees. We’d like to remind you at this time to assist us in providing effective service by logging a service request for any faults encountered.

Lastly, our CID has undertaken several urban beautification projects this Spring, adding greenery and cleaning up public areas of Somerset West. And, we have an update on the Public Transport Interchange (PTI) due for completion next year.

Read more below.

Our AGM 2023 is coming up

All stakeholders are invited to a review of the year’s activities and planning for 2024/25.

Resolutions presented at the AGM can only be voted for by bonafide members. All non-members wishing to take part must be registered before 9 October.

View all AGM documents here.

AGM Details

Wednesday, 18 October 2023, 15:00

The Farm House Coffee Shop Restaurant, The Trading Post Centre, 53 Caledon Street, Corner of Caledon and Myburgh Street, Somerset West.

RSVP to info@swcid.co.za

New CID By-law Policy

The new CID by-law policy came into effect from 1 July, which serves “To provide for the establishment of City Improvement Districts; to provide for additional rates; and to provide for matters incidental thereto.”

The City of Cape Town’s by-law and policy regarding the establishment and management of City Improvement Districts has gone through several iterations over the years since the concept of a CID was first tested in the year 2000.

The latest revisions of the by-law and policy comes as more than 50 CIDs are now in operation.

The by-law is available to download online here at openbylaws.org.za.

New planters for Somerset West CID

Spring greening Somerset West

A project that has been jointly provided by the Helderberg Village Centre, the Somerset West CID has made new planter boxes that are situated in Drama Street between Main Road and Caledon Street, paid for by the Helderberg Village Centre.

The planter boxes, which have been planted with greenery and installed by the CID, serve multiple purposes – the primary one being to beautify the area, adding greenery and life to a dull side road. Secondarily, the wide sidewalks have often in the past been used for illegal parking, blocking the accessibility of pedestrians and creating the opportunity for vagrants to urinate on the sidewalks next to the public shopping centre.

Turning a negative situation into an opportunity to create a more aesthetically pleasing environment for the public, the planter boxes prevent people from parking on the sidewalk and the antisocial behaviour around this.

The Somerset West CID are the custodians of the planter boxes and regularly water and maintain the plants.

Update on the public transport interchange (PTI) construction

Nearing completion in Q1 2024, the Public Transport Interchange (PTI) construction is well underway. The contractor has shared an update, stating that the completion date is still 18 March 2024, in spite of challenges faced including inclement weather and the taxi strike. The construction company has employed 15 local workers, including client liaison officer. The contractor would like to thank the community for working with us.

Logging a service request with the City

You too can assist with urban management and the growing number of faults and service requests that the City and our CID deal with on a daily basis. By reporting water and electricity faults and other maintenance requirements such as potholes, missing road signs or blocked stormwater drains, through the correct channels, we and the City are able to attend to these service requests and log their status in an effective way.

There are multiple channels through which you can do this – the easiest being the online portal at capetown.gov.za/servicerequests, which is also now available in the City of Cape Town mobile app.

View all the steps to log a service request on the flyers below.

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First quarter 2023 updates + Meet the Somerset West CID manager

Meet our Somerset West City Improvement District manager! Andrew Malgas is committed to making Somerset West better for our community, working tirelessly in his key role as our City Improvement District manager. ⁠ Andrew can be contacted directly on andrew@geocentric.co.za or 074 314 8302. ⁠ ⁠ General CID enquiries can be directed to info@swcid.co.za. ⁠ For Public Safety Emergencies contact our 24-hour control room on 021 565 0900.⁠ ⁠ For other important contact numbers, visit https://www.somersetwestcid.co.za. ⁠

2023 is well underway and as we embark on a year set to take our Somerset West City Improvement District to new heights, we introduce you to our manager and share some important reminders from SWCID and the City.

As always, our focus remains on developing a safe, accessible and welcoming urban ecosystem for all workers, visitors and community members in our district. We are firmly committed to supporting the property and business owners in our locality, and our aim is to build upon last year’s successes by strengthening and enhancing our services.

Meet our Somerset West City Improvement District manager!

Read more
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Somerset West Improvement District 2022 roundup & safety tips for the holiday season

Somerset West Improvement District 2022

2022 has been a year for celebrating successes for Somerset West Improvement District and tackling new and ongoing challenges. With our new five-year business plan term commencing in July 2022 we renew our commitment to providing top-up services to the City of Cape Town with a special focus on public safety, urban cleaning and management, continuing to lead the charge in the continual improvement of Somerset West as a residential and business area.

As we round up 2022 following our recent AGM held in November, we recap on the year’s work, successes and statistics.

Somerset West Improvement District’s achievements of the last year are a testament to the team’s commitment, experience and increased on-the-ground presence  –  led by the capable hands of Geocentric, who have been working with city improvement district initiatives since 2001 and responsible for a total of thirteen of Cape Town’s improvement districts from Salt River through to Strand, Tyger Valley and Wynberg.

“The rollercoasting aftermath of Covid lockdowns steadily calmed down in 2022, yet conditions remained difficult as significant increases in the cost of living and the continuous challenges of load-shedding remained at the forefront,” says Gene Lohrentz, director of Geocentric.

“In the face of these new challenges, the Somerset West Improvement District board and management team have remained steadfast in our commitment to providing high-quality top-up services in Somerset West. Embracing and implementing adaptability into our vision now seems entrenched in our day-to-day operations as well as our strategic thinking.”

2022 Somerset West Improvement District stats

Stay safe this festive season

From increased fire hazards in Cape Town to countrywide holiday travel to seasonal crime spikes, there are many reasons to up our vigilance these summer months and to take the necessary precautions to stay safe.

Home and Work Checklist for Fire Safety

  • Ember-proofing any area, requires the removal of all flammable plants up to 7m from a building, as well as overhanging branches. Checking and cleaning gutters and roofing for debris is important too. 
  • Always remember, your safety is first and if you are not properly trained, call for assistance. 
  • Make sure that all your insurance documents and other important documentation are backed up securely to the cloud.
  • Assign tasks to staff and run fire drills so that everyone is prepared in an emergency.
  • If you need to stay and help fight fires, cover your head, nose and mouth and protect your eyes with goggles. Wear good shoes and gloves.
  • If you have access to water, wet the roof and gutters to stop hot ash from burning the roof.
  • Keep grass cut as short as possible as it helps slow the fire.
  • Keep a hose pipe rolled up and ready.
  • Keep fire extinguishers around that are regularly maintained and train your staff on how to use them safely and correctly.

Safety Tips To Prevent Property Crime

  • Ensure your property can be secured properly. This includes checking all locks, gates, doors, windows and roller shutters.
  • Ensure there are no gaps in your fence or perimeter wall or unintentional points of access to your business or home that may need additional security.
  • Make sure all bushes or trees close to your walls, gates and fences are trimmed, to avoid the possibility of intruders hiding or using them to access your property.
  • Adequate lighting around the perimeter of your property acts as a good deterrent
  • Connecting outdoor lights to timers and motion sensors act as an additional deterrent.
  • Have an alarm installed by a reputable security company with armed response.
  • The key to effective security lies in being able to detect a potential intruder before they gain access. Adding detection beams and sensors of electrical fences vastly contributes to property security
  • Ensure your alarm is in working order. Business and property owners should test their alarms at least once a month and should the system require servicing this should be arranged as early as possible.
  • Please ensure that all the key holder information is available and ensure that key holders are available and able to come out to the property should the alarm activate, and checking be required.
  • Don’t leave ladders, spades or tools outside as these can be excellent break-in tools.
  • Ensure that remote controls for automatic gates and garage doors are not left lying around.
  • Always be alert to vehicles or persons following you into your entrance or the parking area.

Road safety tips

  • Check your vehicle before travelling long distances  –  including tyre tread and pressure, oil and water, wind-screen wipers, headlights and brakelights and ensure your spare tyre, jack and emergency warning triangle are all intact and stored in your vehicle
  • Leave early to be prepared for road congestion during busy periods
  • Take breaks to avoid road fatigue which can cause accidents
  • Be aware of pedestrians particularly when passing broken down vehicles or public transport
  • Never drink and drive

Read more

Contact details

As the year draws to a close we remind you once again of our important contact details to report emergencies and incidents.

For Public Safety Emergencies contact our 24-hour control room

  • 021 565 0900 – Geocentric Control Room 

Emergency numbers

  • 10111 – SAPS (South African Police Services)
  • 107 – City of Cape Town Disaster Management

City Of Cape Town

  • General Enquiries: 0860 103 089 – Sms 31220 (Electricity)
  • Cable Theft: 0800 222 771
  • Roads And Stormwater: 0800 656 463 – Sms 31373
  • Metro Police & Traffic: 0860 765 423

Visit our Contact page for more details and  capetown.gov.za for more City of Cape Town Emergency Numbers.

Join our WhatsApp Community Group

If you are curious about the work we do and want to stay up to date with the latest developments in your improvement district, you will be able to join our SWCID business WhatsApp group by:

• Sending a WhatsApp message to 081 869 8911

• You will need to include your Name and Surname or the name of your business

• You will need to include your street address which should be within the boundary of the Somerset West Improvement District

• We will add you to the Somerset West Improvement District Community Group

Rules and regulations for communicating will be stipulated in the group.

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Update on our results for 2022!

In the last few months, we’ve been working hard on our most important goals all to make our community a safe, rich urban environment where our community can thrive. 

Here is what we have achieved so far:  

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Blown Away – How we are preparing to weather the Cape of Storms

The saying goes that ‘Great floods flow from simple sources’ and as we prepare for the harshness of the howling gales and pelting rain that make up Cape Town storms, we couldn’t agree more. Many of us are more conscious of the pivotal role that winter preparation plays in city management and what the lack of it can look like as demonstrated in the aftermath of the 2022 KZN floods. 

“A combination of terrain challenges, insufficient or ill-maintained infrastructure and increased population density are the main contributors to flooding problems,” says Gene Lohrentz, CEO of urban management company Geocentric. 

Here is how we are making sure we are ready to weather the storm: 

Creating a clean eco and economically friendly environment: 

Did you know that according to the Waste 2020 Market Intelligence Report, the Western Cape created between 138 278 and 162 138 tonnes of plastic waste in 2019? This much plastic equates to an estimated market value of between R473.8 and R631.7 million that is simply not being tapped into because of the manpower and infrastructure required to sort it at scale. 

We help turn our trash into cash and create additional value out of waste products by bridging the gap between the litter on the street and the recycling plant. Cleaning and sorting as we go into our appropriate wheelie bins to be recycled directly from the drains and gutters of our streets.  

But it is not only our drains. We also sort the content of the public litter bins.  We service these bins daily and the plastic bottles, cups and cans are now removed and recycled where possible, instead of sending everything to a landfill.

New Weather Stations: 

2022 marks the final rollout of our weather stations. These are vital in monitoring rainfall intensity, giving us information on potential flood areas so that we can preempt pumping them. In our busy districts, the weather also impacts how much accident monitoring we do and helps us ensure we have enough staff to keep infrastructure damage to a minimum and avoid road blockages and closures.   

Taking an upstream approach to ocean conservation 

As part of our winter preparedness programme, we haul out all sorts of items from our waterways. This allows heavy rains to safely run along the contours of the land, into the rivers and eventually the sea.

We consistently intervene to keep our drainage system healthy and prevent waste from entering our stormwater runoff systems by methodically cleaning our drain catch pits and drain inlets.  Just before winter, we ramp this service up as part of our winter preparedness programme. 

Importantly this cleaning means heavy rain runs away from buildings and infrastructure. Preventing damage as much of the cost of flooding is due to the impact that items carried by the water have.

So what happens to all the litter we remove? 

You guessed it, most of the litter removed is plastic bottles, glass bottles and cans which are separated and earmarked for recycling. 

Trimming the Trees 

Every month we carefully trim the trees in our area and report major tree issues to the Recreation and Parks Department and relevant property owners. By professionally caring for our trees before our wind direction changes we prevent any dead, diseased or damaged branches from falling onto people, cars,  electric fences, vehicles, and properties. It also serves to help clear any branches that may be blocking lights, alarm beams and security cameras to make sure criminal activity is kept to a minimum. 

Here is what you can do to help us and yourself this winter 

  • Clear the clutter from your gutter so the water can run off to a stormwater drain safely. 
  • If you do not have additional water tanks ensure your water is draining to stormwater and not sewage drains. To direct rainwater into the sewage system is illegal and can land you with a heavy fine. 
  • The maintenance of security cameras is just as important as installing them. Dust carried by our winds builds up on the lenses turning into the mud with the first rain and making any evidence not admissible in court so it is best to clean them before the rains start.

While no individual raindrop ever considers itself responsible for the flood we all have a responsibility to pull our weight. Our work forms an essential preventative measure that results in environmentally responsible and sustainable prevention of weather-related challenges such as traffic congestion, property damage, and power outages. 

If you notice any weather-related issues please communicate to our Community WhatsApp Group below. 

If you have any concerns to report, please contact one of the following numbers:

10111 – SAPS (South African Police Services)

107 – City of Cape Town Disaster Management

021 565 0900 – Geocentric Control Room

0800 872 201 – Give Dignity Initiative 

 

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